Public Private Partnership Authority Bangladesh

Potential PPP Project's Sector

Grievance Redress System (GRS)

	Last updated: 16 July, 2024

	GRS Officer:
	. Director (Admin) Public Private Partnership Authority Chief Adviser’s Office Plot: E, 13-B, 1st Floor, Sherebangla Nagar Agargaon, Dhaka-1207 Phone: +88-02-55007414 Email: dadmin@pppo.gov.bd
	Appellate Officer:
	. Chief Executive Officer (Secretary) Public Private Partnership Authority Chief Adviser’s Office Plot: E, 13-B, 1st Floor, Sherebangla Nagar Agargaon, Dhaka-1207 Phone: +88-02-55007413 Email: ceo@pppo.gov.bd
	Resources:
	GRS Guideline 2015

	Report:
	GRS 1st Quarterly Report (Jul-Sep), 2021 \| Download PDF \| 27 KB
	GRS 2nd Quarterly Report (Oct-Dec), 2021 \| Download PDF \| 27 KB
	GRS 3rd Quarterly Report (Jan-Mar), 2022 \| Download PDF \| 40 KB
	GRS 4th Quarterly Report (Apr-Jun), 2022 \| Download PDF \| 24 KB

	GRS 1st Quarterly Report (Jul-Sep), 2022 \| Download PDF \| 30 KB
	GRS 2nd Quarterly Report (Oct-Dec), 2022 \| Download PDF \| 22 KB
	GRS 3rd Quarterly Report (Jan-Mar), 2023 \| Download PDF \| 44 KB
	GRS 4th Quarterly Report (Apr-Jun), 2023 \| Download PDF \| 25 KB

	GRS 1st Quarterly Report (Jul-Sep), 2023 \| Download PDF \| 24 KB
	GRS 2nd Quarterly Report (Oct-Dec), 2023 \| Download PDF \| 22 KB
	GRS 3rd Quarterly Report (Jan-Mar), 2024 \| Download PDF \| 23 KB
	GRS 4th Quarterly Report (Apr-Jun), 2024 \| Download PDF \| 31 KB

	GRS System:
	http://grs.gov.bd/

Chief Executive Officer (Secretary)

The 7th Bangladesh-Japan Joint PPP Platform Meeting was held

Date: 11 March 2025
Delegates from Marubeni Corporation, Takashi Kunikawa, Senior Officer, Environmental Infrastructure Dept.(TOKB3YO) & Yusuke Ikeya, General Manager (Infrastructure Projects Department) to Bangladesh paid a courtesy visit to CEO (Secretary) of the PPPA

Date: 20 February 2025
Delegates from Netherlands Embassy Neeltje Kielen to Bangladesh paid a courtesy visit to Mr. Muhammad Rafiqul Islam, Chief Executive Officer (Secretary) of the PPP Authority

Date: 17 February 2025
ADB recently hosted a 5-day Level 2 CP3P training at the PPPA office in Dhaka, enhancing the skills of 30 professionals in public-private partnerships

Date: 13 February 2025
A delegation from the Embassy of France, led by Julien DEUR, HOD Economic along with Deputy, Mr. Yann Riegel met PPPA CEO (Secretary) Mr. Muhammad Rafiqul Islam

Date: 10 February 2025
Delegates from DP World Shamim Ul Huq, CEO Bangladesh paid a courtesy visit to Mr. Muhammad Rafiqul Islam, Chief Executive Officer (Secretary) of the PPP Authority

Date: 10 February 2025
Delegates from Portek International Pte. Ltd, Mr. Kotaro Hasegawa (Chief Operations and Development Officer) paid a courtesy visit to Mr. Muhammad Rafiqul Islam, Chief Executive Officer (Secretary) of the PPP Authority

Date: 3 February 2025
Delegates from SNV Netherlands, Ism�ne R.A.C. Stalpers (Country Director of Bangladesh) paid a courtesy visit to Chief Executive Officer (Secretary) of the PPP Authority

Date: 30 January 2025
Delegates from KIND, Si Hyong Kim (Country Manager of Bangladesh) paid a courtesy visit to Mr. Muhammad Rafiqul Islam, Chief Executive Officer (Secretary) of the PPP Authority

Date: 26 January 2025
A two-day basic training session on (22nd & 23rd January 2025) PPP for Bangladesh�s transportation and infrastructure sectors was successfully conducted.

Date: 22-23 January 2025
A delegation team of Sumitomo Corporation, Japan led by Mr. Noriyuki Hattori and Mr. Shingo Lemura, met with Mr.Muhammad Rafiqul Islam, CEO (Secretary) of PPP Authority

Date: 23 January 2025